Welcome to Besoft Ltd

Speed Privacy and Policy

Welcome to Speed, a mobile application designed to connect drivers, passengers, and motorbikers for ride-sharing and courier services. This Policy and Privacy Statement explains how we collect, use, share, and protect your personal information when you use our services.

1. Introduction

Welcome to Speed, a mobile application designed to connect drivers, passengers, and motorbikers for ride-sharing and courier services. This Policy and Privacy Statement explains how we collect, use, share, and protect your personal information when you use our services.

2. User Roles and Responsibilities

2.1 Drivers

  • Eligibility: Drivers must meet the minimum age requirement of [insert age], possess a valid driver’s license, and provide necessary documentation (e.g., vehicle registration, insurance).
  • Responsibilities: Drivers are responsible for maintaining the safety and cleanliness of their vehicles, obeying traffic laws, and ensuring a safe environment for passengers.

2.2 Passengers

  • Eligibility: Passengers must be at least [insert age] or have the permission of a legal guardian.
  • Responsibilities: Passengers are responsible for providing accurate pickup and drop-off information and treating drivers and vehicles with respect

2.3 Motorbikers (Couriers)

  • Eligibility: Motorbikers must meet the minimum age requirement of [insert age], possess a valid driver’s license, and have the appropriate vehicle registration.
  • Responsibilities: Motorbikers are responsible for the safe and timely delivery of packages and ensuring that deliveries are made in accordance with local laws.

3. Information We Collect

3.1 Personal Information

We collect the following personal information when you use Speed:
  • Account Information: Name, email address, phone number, profile photo, and payment details.
  • Location Data: GPS data for tracking rides, deliveries, and pickups.
  • Vehicle Information: Vehicle make, model, and registration details (for drivers and motorbikers).
  • Transaction Information:Ride history, payment history, and feedback.

3.2 Usage Information

We collect information about how you use the app, including:
  • App usage patterns (e.g., frequency of rides, deliveries).
  • Device information (e.g., IP address, device type, operating system).

3. Information We Collect

3.1 Personal Information

We collect the following personal information when you use Speed:
  • Account Information: Name, email address, phone number, profile photo, and payment details.
  • Location Data: GPS data for tracking rides, deliveries, and pickups.
  • Vehicle Information: Vehicle make, model, and registration details (for drivers and motorbikers).
  • Transaction Information:Ride history, payment history, and feedback.

4. How We Use Your Information

We use your information for the following purposes:
  • Providing Services: To connect drivers, passengers, and motorbikers for ride-sharing and courier services.
  • Payment Processing: To facilitate payment transactions and manage billing.
  • Safety and Security: To ensure the safety of all users and prevent fraud.
  • Customer Support: To provide assistance and address any issues or concerns.
  • Marketing: To send promotional materials and offers, with your consent.

5.Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:
  • Service Providers: Third-party companies that assist in providing our services (e.g., payment processors, customer support).
  • Legal Authorities: If required by law, to comply with legal processes or to protect the rights, property, or safety of Speed, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:
  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Objection: Object to the processing of your information for certain purposes (e.g., marketing).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Speed app. You can manage your cookie preferences through your device settings.

10. Changes to This Policy

We may update this Policy and Privacy Statement from time to time. We will notify you of any significant changes by posting the updated policy on our app and/or sending you a notification.

11. Contact Us

If you have any questions or concerns about this Policy and Privacy Statement, please contact us at: